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Services marketing - people, technology strategy

By: Material type: TextTextSeries: ; Publication details: New Delhi Pearson Education Asia 2004Edition: 5Description: 674ISBN:
  • 978-81-297-0453-6
ISSN:
Subject(s): Summary: understanding service products, consumers and markets, key elements,managing the service delivery, implementing service marketing
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understanding service products, consumers and markets, key elements,managing the service delivery, implementing service marketing

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