A Study on Customer Satisfaction Towards Reliance Postpaid Services in Bangalore.

Abstract

Reliance communications have been indulged in doing a tremendous job for years now as they have focused their customers to be loyal and satisfied by their post paid services. It is the offer they provide to their customers have bought them an image to succeed and satisfy every single customers they own. Being a such brand, they have got an organized culture of attracting, targeting and making those customers to fulfill their desires. The company have targeted the mass customers and they have a goal and belief that company success is realted with satisfying the customers which enhances the growth of both company and the customers needs. Reliance being a private sector has been focusing and keeping in mind that the final goal to gain and reach the great heights. Followed by the literature review, the descriptive research was made. The data was collected by the customers for which a analysis was made followed by the interpretation. From this assumption the respondents are given to reliance service and moreover they target the perception of customers. Finally it is concluded that the company has satisfied its customers to an great level where is has shown its best services provided to their clients and customers.