A Study on Exploring the Diversified Stakeholder’s Response in Adopting Change Management Practices to Implement Privatization Policy

Abstract

This study makes an attempt to explore the demographically diversified different stakeholder’s opinion on application of change management practices to implement privatization policy. Demographics such as gender, age, education, work experience, profession and geographical region are considered for this study. The survey adopted standard questionnaire developed and published by the Authors and identified as ‘VG-VP Change management practices response measurement scale’. The standard questionnaire contains 8 change management dimensions with 45 items. Out of 45 items, 26 items are cause factors and remaining are effect factors. The study considered PSU employees has primary stakeholders and general public and students are secondary stakeholders. Data was collected from 696 samples for examining the response to policy changes. The primary objective is to evaluate samples response to change management factors while implementing change. Primary stakeholder sample selected from 3 different public sector enterprises in and around Bangalore city in Karnataka. Secondary stakeholder sample selected from different geographical regions of Karnataka.The results of the study revealed that education levels and experience of the different stakeholders have a significant effect on their opinion. Among the change management variables, the programme name component has a difference of opinion among different stakeholders. The study explains inferential statistics using Mann-Whitney-test and Kruskal-Wallis test. Normality test was conducted before choosing specific test.