| 000 | 00566nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 190102s9999 xx 000 0 und d | ||
| 020 | _a978-1-4419-8270-4 | ||
| 100 | _aHaluk Demirkan, James C. Spohrer, Vikas Krishna | ||
| 245 | _aThe Science of Service Systems | ||
| 260 | _c2011 | ||
| 650 | _aIT in Business | ||
| 650 | _aManagement | ||
| 650 | _aManagement of Computing and Information Systems | ||
| 650 | _aOperations Research/Decision Theory | ||
| 650 | _aComputer Science | ||
| 856 | _uhttp://link.springer.com/openurl?genre=book&isbn=978-1-4419-8270-4 | ||
| 999 |
_c370926 _d370926 |
||