| 000 | 00467nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 171226s2012xxu||||| |||| 00| 0 eng d | ||
| 020 | _a978-81-315-1697-8 | ||
| 022 | _a | ||
| 100 | _aBATESON, JOHN E G AND HOFFMAN, DOUGLAS K | ||
| 245 |
_aServices Marketing _b |
||
| 250 | _a4th | ||
| 260 |
_aNew Delhi _bCengage Learning India Private Limited _c2012 |
||
| 300 | _aXVII+468P | ||
| 440 |
_a _v |
||
| 520 | _aServices,Marketing,Service Marketing | ||
| 650 | _aService Marketing | ||
| 906 |
_a29 _b _c |
||
| 999 |
_c186052 _d186052 |
||