| 000 | 00506nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 171226s2014xxu||||| |||| 00| 0 eng d | ||
| 020 | _a978-1-25-902681-2 | ||
| 022 | _a | ||
| 100 | _aZETHAML, VALARIE A AND ET'AL | ||
| 245 |
_aServices Marketing _bIntegrating Costumer Focus Across the Firm |
||
| 250 | _a6TH | ||
| 260 |
_aNew Delhi _bMcGraw Hill Education ( India) Private Limited _c2014 |
||
| 300 | _aXXXII+711P | ||
| 440 |
_a _v |
||
| 520 | _aServices,Marketing,Service Marketing | ||
| 650 | _aService Marketing | ||
| 906 |
_a29 _b _c |
||
| 999 |
_c186034 _d186034 |
||