000 00501nam a2200169Ia 4500
008 171226s2009xxu||||| |||| 00| 0 eng d
020 _a
022 _a
100 _aMohamad, Peeru. H & Sagadevan.A
245 _aCustomer relationship management
_bA step by step approach
250 _a
260 _aNew Delhi
_bVikas Publications Pvt Ltd
_c2009
300 _a224
440 _a
_v
520 _aCustomer,relationship,management,Customer relationship management
650 _aCustomer relationship management
906 _a27
_b
_c
999 _c184765
_d184765