000 | 00501nam a2200169Ia 4500 | ||
---|---|---|---|
008 | 171226s2009xxu||||| |||| 00| 0 eng d | ||
020 | _a | ||
022 | _a | ||
100 | _aMohamad, Peeru. H & Sagadevan.A | ||
245 |
_aCustomer relationship management _bA step by step approach |
||
250 | _a | ||
260 |
_aNew Delhi _bVikas Publications Pvt Ltd _c2009 |
||
300 | _a224 | ||
440 |
_a _v |
||
520 | _aCustomer,relationship,management,Customer relationship management | ||
650 | _aCustomer relationship management | ||
906 |
_a27 _b _c |
||
999 |
_c184765 _d184765 |