| 000 | 00427nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 171226s2009xxu||||| |||| 00| 0 eng d | ||
| 020 | _a978-0-07-066007-6 | ||
| 022 | _a | ||
| 100 | _aZeithaml, Valarie & etal | ||
| 245 |
_aServices marketing _b |
||
| 250 | _a4 | ||
| 260 |
_aNew Delhi _bTata McGraw-Hill Ltd _c2009 |
||
| 300 | _a743 | ||
| 440 |
_a _v |
||
| 520 | _aServices,marketing,Services marketing | ||
| 650 | _aServices marketing | ||
| 906 |
_a20 _b _c |
||
| 999 |
_c184405 _d184405 |
||