000 00429nam a2200169Ia 4500
008 171226s2010xxu||||| |||| 00| 0 eng d
020 _a
022 _a
100 _aLovelock, Christopher and etal
245 _aService Marketing
_bPeople, Technology Strategy
250 _a6th
260 _a
_bPearson Education
_c2010
300 _a637
440 _a
_v
520 _aService,Marketing,Service Marketing
650 _aService Marketing
906 _a20
_b
_c
999 _c179390
_d179390