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| 008 | 171226s2008xxu||||| |||| 00| 0 eng d | ||
| 020 | _a276 | ||
| 022 | _a | ||
| 100 | _aShanmgasundaram S Etal | ||
| 245 |
_aCustomer Relationship Management _b |
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| 250 | _a | ||
| 260 |
_a _bPrentice Hall of India _c2008 |
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| 300 | _a | ||
| 440 |
_a _v |
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| 520 | _aCustomer,Relationship,Management,Customer Relationship Management | ||
| 650 | _aCustomer Relationship Management | ||
| 906 |
_a20 _b _c |
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_c178859 _d178859 |
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