000 | 00398nam a2200169Ia 4500 | ||
---|---|---|---|
008 | 171226s2010xxu||||| |||| 00| 0 eng d | ||
020 | _a | ||
022 | _a | ||
100 | _aZeithaml Valarie A & etal | ||
245 |
_aServices Marketing _b |
||
250 | _a4 | ||
260 |
_a _bTata McGraw Hill _c2010 |
||
300 | _a743 | ||
440 |
_a _v |
||
520 | _aServices,Marketing,Services Marketing | ||
650 | _aServices Marketing | ||
906 |
_a20 _b _c |
||
999 |
_c178813 _d178813 |