000 | 00395nam a2200169Ia 4500 | ||
---|---|---|---|
008 | 171226s2009xxu||||| |||| 00| 0 eng d | ||
020 | _a | ||
022 | _a | ||
100 | _aApte, Govind | ||
245 |
_aServices Marketing _b |
||
250 | _a | ||
260 |
_aOxford _bOxford University Press _c2009 |
||
300 | _a440 | ||
440 |
_a _v |
||
520 | _aServices,Marketing,Service Marketing | ||
650 | _aService Marketing | ||
906 |
_a15 _b _c |
||
999 |
_c178576 _d178576 |