| 000 | 00369nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 171226s2008xxu||||| |||| 00| 0 eng d | ||
| 020 | _a | ||
| 022 | _a | ||
| 100 | _aZeithami, Valarie A and Bitner, Mary Jo | ||
| 245 |
_aServices Marketing _b |
||
| 250 | _a4th | ||
| 260 |
_a _bTata McGraw Hill _c2008 |
||
| 300 | _a743 | ||
| 440 |
_a _v |
||
| 520 | _a | ||
| 650 | _amarketing | ||
| 906 |
_a _b575 _c |
||
| 999 |
_c178152 _d178152 |
||