TY - GEN AU - Mcdonald,Kelly TI - How to work with and lead people not like you : : practical solutions for today's diverse workplace /​ SN - 9788126572533 U1 - 658.3008 23 PY - 2017/// CY - New Delhi PB - Wiley India Pvt. Ltd. KW - SLSH KW - Management KW - Leadership KW - Communication KW - Discrimination in language KW - Intercultural communication KW - Management -- Social aspects N1 - Includes index; pt. I Working with People Not Like You: How to Build Relationships and Foster Connections across Different Cultures and Values ch. 1 "I Used to Just Be Able to Do My Job -Now I Have to Be Politically Correct" Diversity Fatigue -Why People Roll Their Eyes When They Hear the Word "Diversity" The New Demographics Working with People Not Like You is the New Normal We're Not Going Back to the Way Things Used to Be Resentment is a Choice ch. 2 How to Break the Ice, Show Respect, and Build Trust with People Not Like You Step 1 Break the Ice by Starting a Conversation Step 2 Focus on the Person, Not Their Differences Step 3 Find Common Ground -It's There Somewhere ch. 3 How Do We Talk about Real Differences in People and Groups That Create Conflict or Hurt Productivity - Without Stereotyping or Offending? How to Have a Constructive Conversation about Conflict with People Who Are Different from You Contents note continued: Four Magic Words That Make It Easier to Start a Conversation about Conflict ch. 4 Working with People Who Don't Speak English ch. 5 Dealing with People, Groups, or Values You Don't Like: How to Get Along and Work Together Anyway pt. II Leading People Not Like You -How to Get a Diverse Group of People to Trust Each Other and Work Together ch. 6 How to Break the Ice and Build Trust in Diverse Work Groups Start Here How to Break the Ice with Diverse Team Members Leading a Virtual Team Building Trust ch. 7 The Leader's Role: Educating and Setting the Example Making "We Value Diversity" Real for Your People Dos and Don'ts for Leading People Not Like You ch. 8 Dealing with Conflict and Prejudice and Having Hard Conversations about Differences Don't Shy Away from Constructive Conflict Dealing with Naysayers and Derailers ch. 9 Don't Just Hire People Who Are Like You -But Avoid Tokenism Contents note continued: It's Not as Simple as "The Best Person for the Job" Bring It Back to Business Don't Hire the Wrong Person -Just to Satisfy a Desire for Diversity Top Down Beats Bottom Up ch. 10 Navigating the Waters of Promotions and Professional Development ch. 11 Making Accommodations for Employees -Do You Have To? Telecommuting, Parenthood, and Prayers, Oh My! Bring It Back to Business N2 - If you're in a diverse team, you know employee differences can cause miscommunication, lower trust, and hurt productivity...It doesn't have to be this way! The people you work with may be from a different generation, different culture, different race, different gender, or just a different philosophy toward work and life in general, but you need to work together toward a common goal. How to Work With and Lead People Not Like You explains how to dial down the differences, smooth out the friction, and play upon each other's strengths to become more effective, more productive, and less stressed. The keys are to find the common ground and identify hidden conflicts that are hurting productivity. Many people shudder at the prospect of working with diverse groups of people, but they can't voice their fear or anxiety. At work, it's not OK or politically correct to say, 'I'm uncomfortable with this person ER -