TY - BOOK AU - Batra, Satish K & Kazmi, S.H.H TI - Consumer behavior: Text and cases SN - 978-81-7446-644-0 PY - 2010/// CY - New Delhi PB - Excel Books Pvt Ltd KW - consumer behavior N2 - origin, strategic applications, consumer as individual,consumer in social and cultural settings,consumer decision making process ER -