Mohamad, Peeru. H & Sagadevan.A <br/><br/>
Customer relationship management  A step by step approach 

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 - New Delhi  Vikas Publications Pvt Ltd  2009 
 - 224 
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<br/><br/> Customer,relationship,management,Customer relationship management 
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<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relationship management