TY  - BOOK
AU  - Shiba, Shoji
AU  -  Graham, Alan
AU  -  Walden, David
TI  - A New American Tqm: Four Practical Revolution in Management
SN  - 1-56327-032-3
PY  - 1993///
CY  - Massachusetts
PB  - Center For Quality Managemnt
KW  - New American TQM
N2  - A,New,American,TQM,New American TQM
ER  -