TY  - BOOK
AU  - Janakiram, B
AU  - Gopal, R K
TI  - Total Quality Management: Text and Cases
SN  - 978-81-203-2995-9
PY  - 2013///
CY  - Delhi
PB  - PHI Learning Private Limited
KW  - Total Quality Management
N2  - Total,Quality,Management,Total Quality Management
ER  -